Program Specialist (Patient Safety)
The primary purpose of this position is to assure the Patient Safety Program is in compliance with NCPS policies are found in the VHA National Patient Safety Improvement Handbook (directive), national patient safety training materials and computer systems, and applicable regulations of the Joint Commission on Accreditation of Healthcare Organizations (TJC).The incumbent functions as the manager, coordinator, and point of contact for patient safety policies and activities developed by the National Center for Patient Safety (NCPS) at the health care facility to which he/she is assigned. Duties include, but are not limited to:
The incumbent will be the facility's key person to help build and implement patient safety systems and promote the culture of safety within VA facilities and for VA patients in all healthcare settings. Performs duties directly contributing to the administrative management of the facility health care delivery system, and is responsible for planning, organizing, developing, managing, and evaluating the medical center's patient safety program. These duties require the ability to apply the specialized principles and practices of health care management in leading the facility's patient safety program. Performs Root Cause Analysis activities such as:
SAC classification Provides RCA just in time training. Identifies RCA Team members. Supports RCA Teams, e.g., RCA Advisor. Develops competencies in team functions. Ensures that RCAs are complete, that all technical requirements are met, and all implementation requirements are accurately identified. Familiar with and proficient in the use of SPOT, VHA's national patient safety software application. Supports aggregate review process; functions in the role of advisor. Follows-up on RCA Actions/Outcome Measures. Resident expert on confidentiality rules as they apply to the patient safety process. Works with, trains, and directs patient safety activities of similar personnel within the facility, such as risk managers and performance improvement. Responsible for translating the policies, theories, and strategies into action within the complex interrelationships that exist related to patient safety. Responsible for training and implementation of the patient safety, RCA, and HFMEA process to clinicians, management, and all relevant support personnel within their facilities and associated facilities and operations (e.g., home care). Performs patient safety programmatic functions including:
Serves as the facility point of contact for Patient Safety Alerts/Advisories, including tracking system actions. Serves as member of various medical center committees, as appropriate to the position, e.g., Safety/Environment of Care. Conducts periodic environmental patient safety inspections. Collaborates with Biomedical Engineer, Occupational Safety Manager, Industrial Hygienist/ Infection Control, etc. Shows leadership in publicizing and promoting patient safety successes and activities, e.g., town meetings, poster sessions, news flashes, awards, etc. Disseminates Patient Safety Reporting System (PSRS) program information. Provides new employee patient safety orientation and training. Develops facility patient safety training program. Acts as the Point of Contact for facility patient safety issues with NCPS. Serves as the facility expert on the VHA Patient Safety Improvement Handbook. Initiates and advises on Healthcare Failure Mode Effects Analysis (HFMEA) evaluations. Familiar with and addresses results of periodic safety culture survey with action plan for facility. Acts as liaison on patient safety issues. Plays a critical support role in developing and coordinating internal review systems to assure that both clinical and administrative patient safety activities are in compliance with agency and accrediting standards and regulatory requirements, including:
VHA National Center for Patient Safety JCAHO Patient Safety Standards VHA Patient Safety Performance Measures External agency reporting requirements for FDA, ORCA, SMDA. Analyzes data, identifies trends and concerns of issues. Brings to the attention of the Medical Center Director those areas where possible discrepancies exist. Maintains and monitors program requirements/validation criteria for the facility's patient safety program. Prepares and/or reviews reports involving trend analyses and ensures follow-up in these areas for the facility's patient safety program. PLEASE SEE BELOW FOR QUALIFICATION REQUIREMENTS Work Schedule:
Monday - Friday 7:
00am - 3:
30pm Telework:
Ad Hoc Virtual:
This is not a virtual position. Position Description/PD#:
Program Specialist (Patient Safety)/PD50081-A Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/20/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Analyzing data and identifying trends; Preparing and/or reviewing reports involving trend analyses; Developing a patient safety training program; Translating policies, theories, and strategies related to patient safety; Utilization of information management systems to support patient safety analysis techniques Communicating effectively to gather information, present recommendations, and coordinate service All qualifying experience you possess must be clearly described in your application package. We will not make assumptions when reviewing applications. Please see the Required Documents section below for resume requirements. OR Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M, if related. OR Combination:
Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B or J.D., if related. You will be rated on the following Competencies for this position:
Administration and ManagementHealth InformaticsSystems EngineeringTeaching Others Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary with some slight physical effort being required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
The incumbent will be the facility's key person to help build and implement patient safety systems and promote the culture of safety within VA facilities and for VA patients in all healthcare settings. Performs duties directly contributing to the administrative management of the facility health care delivery system, and is responsible for planning, organizing, developing, managing, and evaluating the medical center's patient safety program. These duties require the ability to apply the specialized principles and practices of health care management in leading the facility's patient safety program. Performs Root Cause Analysis activities such as:
SAC classification Provides RCA just in time training. Identifies RCA Team members. Supports RCA Teams, e.g., RCA Advisor. Develops competencies in team functions. Ensures that RCAs are complete, that all technical requirements are met, and all implementation requirements are accurately identified. Familiar with and proficient in the use of SPOT, VHA's national patient safety software application. Supports aggregate review process; functions in the role of advisor. Follows-up on RCA Actions/Outcome Measures. Resident expert on confidentiality rules as they apply to the patient safety process. Works with, trains, and directs patient safety activities of similar personnel within the facility, such as risk managers and performance improvement. Responsible for translating the policies, theories, and strategies into action within the complex interrelationships that exist related to patient safety. Responsible for training and implementation of the patient safety, RCA, and HFMEA process to clinicians, management, and all relevant support personnel within their facilities and associated facilities and operations (e.g., home care). Performs patient safety programmatic functions including:
Serves as the facility point of contact for Patient Safety Alerts/Advisories, including tracking system actions. Serves as member of various medical center committees, as appropriate to the position, e.g., Safety/Environment of Care. Conducts periodic environmental patient safety inspections. Collaborates with Biomedical Engineer, Occupational Safety Manager, Industrial Hygienist/ Infection Control, etc. Shows leadership in publicizing and promoting patient safety successes and activities, e.g., town meetings, poster sessions, news flashes, awards, etc. Disseminates Patient Safety Reporting System (PSRS) program information. Provides new employee patient safety orientation and training. Develops facility patient safety training program. Acts as the Point of Contact for facility patient safety issues with NCPS. Serves as the facility expert on the VHA Patient Safety Improvement Handbook. Initiates and advises on Healthcare Failure Mode Effects Analysis (HFMEA) evaluations. Familiar with and addresses results of periodic safety culture survey with action plan for facility. Acts as liaison on patient safety issues. Plays a critical support role in developing and coordinating internal review systems to assure that both clinical and administrative patient safety activities are in compliance with agency and accrediting standards and regulatory requirements, including:
VHA National Center for Patient Safety JCAHO Patient Safety Standards VHA Patient Safety Performance Measures External agency reporting requirements for FDA, ORCA, SMDA. Analyzes data, identifies trends and concerns of issues. Brings to the attention of the Medical Center Director those areas where possible discrepancies exist. Maintains and monitors program requirements/validation criteria for the facility's patient safety program. Prepares and/or reviews reports involving trend analyses and ensures follow-up in these areas for the facility's patient safety program. PLEASE SEE BELOW FOR QUALIFICATION REQUIREMENTS Work Schedule:
Monday - Friday 7:
00am - 3:
30pm Telework:
Ad Hoc Virtual:
This is not a virtual position. Position Description/PD#:
Program Specialist (Patient Safety)/PD50081-A Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/20/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Analyzing data and identifying trends; Preparing and/or reviewing reports involving trend analyses; Developing a patient safety training program; Translating policies, theories, and strategies related to patient safety; Utilization of information management systems to support patient safety analysis techniques Communicating effectively to gather information, present recommendations, and coordinate service All qualifying experience you possess must be clearly described in your application package. We will not make assumptions when reviewing applications. Please see the Required Documents section below for resume requirements. OR Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M, if related. OR Combination:
Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B or J.D., if related. You will be rated on the following Competencies for this position:
Administration and ManagementHealth InformaticsSystems EngineeringTeaching Others Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary with some slight physical effort being required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0301 Miscellaneous Administration And Program - Salary Range:
$64,009 to $83,210 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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