PRN Clerk III - UICC River Crossing Family Medicine Clinic Transportation & Warehousing - Iowa City, IA at Geebo

PRN Clerk III - UICC River Crossing Family Medicine Clinic

4.
1 1 day ago Full Job Description Posting ID 132526 Department Johnson County Family Care/UIHC Jobcode Clerk III Working Title PRN Clerk III - UICC River Crossing Family Medicine Clinic Details Hourly PRN Clerk III UICC River Crossing Family Medicine Clinic Position
Summary:
Provide front desk reception duties for checking in and checking out the patient.
Will schedule clinic appointments for the clinic.
This includes high volume public contact, use of multi-tasking skills, and the ability to answer multi-line phones on a consistent basis involving internal and external customers.
Position
Responsibilities:
Gathers demographic data information and enters into the hospital EPIC system.
Gathers the referring entity, primary care provider(s), and other healthcare providers' information and enters into the hospital EPIC system.
Performs proper name search procedures as outlined in Policy and Procedures Manual.
Alternates with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the Scheduling desk.
Assumes duties of schedulers and/or receptionists during their absences.
Maintains effective communication with appropriate divisions.
Performs miscellaneous clerical duties as assigned.
Schedule:
Tuesday evenings - 4:
00 p.
m.
- 8:
00 p.
m.
Wednesday afternoons - 12:
00 p.
m.
- 5:
00 p.
m.
Thursday afternoons - 12:
00 p.
m.
- 5:
00 p.
m.
Friday afternoons - 12:
00 p.
m.
- 5:
00 p.
m.
(all day coverage is desired on occasion) Availability above what is noted is a bonus as there is a likelihood that additional hours will be available.
Position
Qualifications:
Collaboration and Embracing Diversity o Ability to work with a variety of individuals and groups in a constructive and civil manner while appreciating the unique contribution of individuals from varied cultures, nationalities, genders, ages, etc Positive Impact/Achieving Results o Ability to utilize existing resources and learning to achieve or exceed desired outcomes of current and future organizational goals/needs.
Able to demonstrate ethical behavior in diverse situations while producing results.
Service Excellence/Customer Focus o Ability to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner.
Ability to effectively transmit and interpret information through appropriate communication with internal and external customers.
Minimum Eligibility Requirements Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.
Desirable Qualifications Experience with EPIC Customer service experience in a healthcare setting Demonstrated excellent written/verbal communication.
Public Contact/Customer Service Medical Terminology Contact KAREN CARLSON Phone:
319-467-6396 Email:
karen-carlson@uiowa.
edu Application Instructions Please send your resume and hours of availability to karen-carlson@uiowa.
edu Ad Start Date 02/21/2023 Ad End Date 03/07/2023.
Estimated Salary: $20 to $28 per hour based on qualifications.

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